Privacy Policy Consent
This Privacy Policy applies to the Figuree Studio website, products, services, digital downloads, customer accounts, email communications, and any related content available through our website.
By accessing our website, creating an account, purchasing a product, downloading a file, subscribing to our newsletter, or contacting us, you consent to the collection and use of your information as described in this Privacy Policy.
We may update this Privacy Policy from time to time. Your continued use of our website after changes are posted means that you accept the updated Privacy Policy.
Information We Collect
When you use our website or services, we may collect personal information that you provide directly to us. This may include your name, email address, billing details, company name, country, city, state or province, order details, account information, license selections, and messages sent through our contact forms or support channels.
We may also collect technical and usage information such as your IP address, browser type, device information, pages visited, referral links, approximate location, cookies, and interactions with our website.
We only ask for information that is reasonably needed to operate our website, process purchases, deliver digital products, provide support, improve our services, prevent misuse, and communicate with customers.
How We Use Your Information
We may use your information to process orders, deliver font files, generate invoices and license documents, manage your customer account, provide customer support, respond to questions, send order-related emails, prevent fraud, improve our website, and maintain the security of our services.
We may also use your information to send product updates, newsletters, promotional messages, freebie download links, or other communications related to Figuree Studio, only where permitted by applicable law or where you have provided consent.
We do not sell your personal information to advertisers.
Orders, Payments, and Billing
When you purchase a product from Figuree Studio, we collect information necessary to process your order and deliver your digital product. This may include your name, email address, billing information, selected license type, purchased product, order number, and transaction status.
Payments may be processed through third-party payment providers. We do not store your full credit card number, payment credentials, or sensitive payment authentication details on our website. Payment providers may process your payment information according to their own privacy policies and security standards.
We may store order records for accounting, tax, fraud prevention, customer support, and license verification purposes.
Customer Accounts
When you purchase from our shop, a customer account may be created automatically or manually depending on the checkout process. Your account may allow you to view orders, access downloads, manage account details, and retrieve purchased products.
You are responsible for keeping your account information accurate and for maintaining access to the email address used during checkout.
We may limit, suspend, or revoke account access if we detect suspicious activity, unauthorized sharing, license misuse, fraudulent orders, or behavior that violates our Terms of Service.
Third-Party Services
We may use third-party services to operate our website and business. These may include payment processors, email marketing platforms, analytics tools, security services, hosting providers, file delivery systems, customer support tools, and other operational services.
These third-party providers may access or process certain information only as needed to perform their services for us. Each third-party provider is responsible for handling your information according to its own privacy policy and applicable laws.
We are not responsible for the privacy practices, security standards, or content of third-party websites or services that are not controlled by Figuree Studio.
Submission, Storage, and Sharing of Personal Data
Your personal information may be stored internally or through trusted third-party systems that help us manage orders, accounts, email communication, analytics, payment status, customer support, and digital product delivery.
Access to your personal information is limited to those who need it to operate, maintain, support, secure, or improve our website and services.
We may share limited personal information with service providers when necessary to process orders, send emails, deliver digital products, prevent fraud, comply with legal obligations, or protect the rights and safety of Figuree Studio, our users, or the public.
Confidentiality
We aim to keep the personal and confidential information you share with us secure and private. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We may disclose information if required by law, legal process, government request, or in good faith belief that disclosure is necessary to protect and defend our rights, property, users, customers, website, business, or the public.
We may also disclose information to investigate or respond to any actual or suspected violation of this Privacy Policy, our Terms of Service, license terms, or any other agreement with us.
Passwords and Account Security
To use certain features of the website, you may need a username and password. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account, password, download access, or any other security breach.
To help protect your account, please use a strong password, keep your login information private, and log out after using shared or public devices.
We cannot be liable for any loss or damage arising from your failure to protect your username, password, account information, or download access.
Your Privacy Rights
Depending on applicable law, you may have rights to access, correct, update, delete, restrict, or request information about the personal data we hold about you.
You may also request that we stop sending marketing emails or ask questions about how your personal information is processed.
Some information may need to be retained for legal, tax, accounting, fraud prevention, security, license verification, dispute resolution, or legitimate business purposes.
Unsubscribe
You may unsubscribe from our newsletters or marketing updates at any time by using the unsubscribe link located in the footer of our email communications.
We may manage different email lists for different purposes. Unsubscribing from one list may not automatically remove you from all types of communications, especially transactional emails related to purchases, accounts, downloads, or customer support.
If you experience any issue with unsubscribing, please contact us.
Anti-Spam Policy
We have a no-spam policy. We do not intentionally send unwanted marketing emails, and we provide an unsubscribe option in our marketing email communications.
If you believe you received an email from us by mistake, or if you no longer want to receive marketing messages, you may unsubscribe or contact us directly.
Privacy Policies of Other Websites
Our website may contain links to third-party websites, tools, platforms, payment pages, embedded content, or external materials. We are not responsible for the privacy practices, content, security, or activities of those third-party websites.
Please review the privacy policies of any third-party websites or services before submitting personal information to them.
Assignment or Business Transfer
In the event of a business transfer, sale, merger, acquisition, restructuring, joint venture, or transfer of some or all of our assets, your information may be transferred as part of that business transaction, where permitted by applicable law.
If such a transfer occurs, the receiving party may continue to use your information according to this Privacy Policy or a substantially similar policy.
Notification of Changes
We reserve the right, at our sole discretion, to change, modify, or update this Privacy Policy at any time. Changes become effective when the updated Privacy Policy is posted on this page.
We may use your contact information to notify you of important changes to our website, services, policies, or account-related matters.
Please review this Privacy Policy periodically. Continued use of our website, products, downloads, or services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Figuree Studio at hi@figureestudio.com.